Owner Howie Metz is a New York native who moved to Denver to learn the plumbing business from his brother. Since 1982, he's been helping to clean drains, repair sewer and water lines, and remedying countless other plumbing and HVAC issues for families and businesses all over the Denver Metro area.
Howie went on to found his own business: Quality First Service Group. We continue to build upon our reputation as one of the premier plumbing and HVAC companies in the Denver Metro area, including Aurora, Douglas, Arapahoe, Jefferson, Adams, Boulder, and beyond.
No Hidden Fees
We keep everything transparent and we never charge extra for weekend calls.
We don’t prey on our customers - we offer solutions rather than corny sales pitches.
We arrive when we say we will. We’ll apply an instant credit to your service if we’re late.
Say goodbye to that boxed in feeling. We offer flexible financing options (subject to credit approval).
We never recommend anything outside the scope of your needs - scout’s honor.
Get service on your schedule! In most instances, we can even offer same-day service calls.
All of our issues were fixed within 45 min of his visit. He deserves more than 5 stars!- Matt
We've called Quality First for other repairs and have always been completely satisfied!- Happy Customer
Very thorough and knowledgeable. I recommend Quality First Plumbing And Heating! I will use them in the future! Thank you!- Deborah
Called Quality First and Michael was here within 20 minutes and everything was taken care of immediately.- Mary
Awesome work!- T.J.
We Take a Different Approach
According to Howie, the key to Quality First Service Group's success has been combining quality work with above-and-beyond customer service. For nearly two decades, Quality First Service Group has been a family-run business that puts an emphasis on building relationships with its clients. That means offering guarantees on appointment times and service and always endeavoring to provide industry-leading solutions to our customers' issues.
Quality First Service Group also understands that not all plumbing and HVAC issues can wait, either. That's why we offer 24-hour emergency service. No matter what the hour, our customers can speak to one of our professionals—not an answering service. There is no extra charge for Saturday or Sunday service, either. It's these kinds of practices and policies that have earned us industry accolades and community recognition and allowed us to earn the trust of long-time customers. In fact, we’ve been a Gold Star recipient from the Denver/Boulder BBB for seven consecutive years due to our track record of zero customer complaints.
Memberships & Associations
- Aurora Chamber of Commerce, Community Associations Institute (CAI)
- Licensed GreenPlumbers (Green Plumbers USA)
- Institute of Real Estate Management (IREM)
- National Association of Professional Real Estate Managers (NARPM)
Engaged in the Local Community
Charity and community are both important principles to the Quality First Service Group team. We regularly support St. Baldrick's Foundation, which raises money for children's cancer research—a cause that Howie has even shaved his own head for.
We also make an annual contribution to the St. Jude's Children's Hospital and a local charity that feeds homeless veterans. Every year, Howie and his team fill 35 shopping carts to fill the local food bank to help ensure that those in need in our local community don't go hungry.
Our Company's Achievements
- Chamber Ambassador of the year
- Gold Star recipient from the Denver/Boulder BBB 7 consecutive years
- Talk of the Town 9 years in a row for outstanding community service
- Tom Martino Approved
- Dave Logan Endorsed